Solutions · Support drafts
Customer support drafts
Replies drafted in your voice. You press send, every time.
The problem it carries
Support is the interruption that never schedules itself. Where's my order, does this ship in time, can I exchange this. Each message is small. The pile is constant, and every hour it waits is a customer wondering if anyone's there.
What Vantage watches
The inbox and the questions that repeat. Order status, shipping windows, product details. The things your customers actually ask, in the words they ask them.
What Vantage drafts
The replies, ready to send, written in your voice and grounded in what's actually true about the order and the stock. You read, adjust if you want, and send.
The line that doesn't move
Vantage never messages your customers on its own. Drafts only. You send every reply, so your customers always hear from you. That's not a beta limitation. It's the design.
Vantage never touches the physical side and never moves money. Nothing publishes or spends without your OK.
From the articles
Nothing ships without your OK
All solutions